FAQ



I’m looking for a venue, what do I do?

To get started, simply create an account by clicking “Sign In” icon in the top right corner of your screen. After creating an account, go to home screen, choose the district you would like to have your event, choose a venue, fill in your information, and wait for a call from the venue representative to confirm your booking. They will contact you either via call or email.

Does Eventfull BN provide insurance?

No, we do not provide insurance because we do not receive any payments from the customers on our platform. Any payment agreement and transaction is between you and the event owner.

Does Eventfull BN provide Event Management, Marketing, or Graphic Design Services?

No, Eventfull BN do not provide these services. Some event owner company do provide these services. It's best to inquire further with them regarding this.

How do I search for specific type of venues like halls, hotels, or restaurants?

You can search specific types of venue by first choosing which district you would like to have your event. Then on the top of that page it will show types of event options to choose from.

What does it mean 'starting at' price?

'Starting at' price means the lowest price that venue has to offer on their space rental. Prices will change based on additional requirement you might have such as bigger space, catering, amenity, or service rentals.

So is my booking confirmed once I book at Eventfull BN?

Booking on Eventfull BN means that you're only making a pending reservation on that space. It does not guarantee that the space is yours. The event representative has to contact you within 1-3 days to confirm your booking.

What if they don't call me after 3 days?

When you make a booking at Eventfull BN, you'll receive an email receipt of your booking. Information of venue owner, their contact number, and email will be provided to you to contact them back. If they still are not responding, let us know at admin@eventfullbn.com. Provide us with your email receipt, and we'll do our best to contact them for you.

Does Eventfull BN have venues in my area?

Eventfull BN convers all area in Brunei, as below:
Brunei/Muara: Berakas, Burong Pingai Ayer, Gadong, Kianggeh, Kilanas, Kota Batu, Lumapas, Mentiri, Pangkalan Batu, Peramu, Saba, Sengkurong, Serasa, Sungai Kebun, Sungai Kedayan, and Tamoi
Belait: Bukit Sawat, Kuala Balai, Labi, Liang, Melilas, Seria,  and Sukang
Tutong: Keriam, Kiudang, Lamunin, Pekan Tutong, Rambai, Tanjong Maya, Telisai, and Ukong
Temburong: Amo, Bangar, Batu Apoi, Bukok, and Labu

Can I visit Eventfull BN HQ in Brunei?

Eventfull BN is a web based establishment. The Kuala Belait address is for mailing purposes only. No unannounced visits. Send us an email if you would like to make an appointment with our representative at admin@eventfullbn.com

I have further inquires regarding the venue. What do I do?

After you have booked a venue at Eventfull BN, a venue representative will contact you back so you can further inquire regarding your event.

I'm having issues with my event. What do I do?

Once you have booked at Eventfull BN, and the venue representative has contacted you back, at this point, it is not Eventfull BNs responsibility for the interaction and coordination between you and the event owner. Any inquiries or issues is best to bring it forward with the event representative.

How much does it cost to use Eventfull BN?

It is free to use Eventfull BN booking system.

Where can I find Eventfull BN blog and social media links?

You can view our blog here and our social medias at: Facebook, Intagram, Twitter, and Youtube

What do I do if I would like to cancel my booking?

If you haven't been contacted by the venue owner, just send us an email at admin@eventfullbn.com to cancel. Provide us with your booking receipt. If you have already been contacted by the venue representative, then you have to contact them to make cancellations. 


The venue I'm looking for is not listed in Eventfull BN but I would like it to.

Our aim is to have all venues in Brunei to be listed on our platform for the convenience of our guests. If you would like to recommend a venue, send us their contact number and email to admin@eventfullbn.com and we will send them an invitation to join our listing.

Is Eventfull BN a Brunei Company?

Yes, Eventfull BN is a registered establishment [here] based in Kuala Belait, Brunei.

What type of venue and events does Eventfull BN support?

We support all types of venues spaces including Restaurants, Hotels, Conference Centers, Sport Clubs, Art Galleries, Stadiums, Arenas, Mansion, Botanical Gardens, Colleges, Universities, Clubs, etc. Basically any venue that welcomes event gatherings. As for the event itself, it depends on the venue owners. Certain venue has their own rules and regulations regarding what type of event is allowed. This is best discussed between the customer and event owner.